How to be a good Webex meeting participant
07/08/15 21:22 Filed in: Webex
Conference calls using technology like webex can be challenging.
At best they can work well and meetings can be productive, at worst, they can be a waste of time and leave participants feeling frustrated and demotivated.
Here are a few ideas that aim to help you get the best from your next technology based meeting.
Get the Audio right
As the primary means of communication getting the audio right is key.
Use a Quiet Environment
Try to make your call from a quiet environment. Remember when your microphone is on, all participants will hear your background noises.
Lap top users, be aware that your microphone is quite close to your computers keyboard. If your microphone is on and you are typing, all the other participants might hear your keyboard taps competing with what's being said. Fans inside computers can also contribute to degrading the quality of audio.
For all of these reasons, it's a great idea to take control of your mic.
Control your Microphone
When you are not talking, mute your microphone so your are not contributing to inevitable (and hopefully low level) background noise. Think of the mute button as connected to your lips. When your lips are still, the mute button should be on, as you leave the airways clear for others to respond to your input.
In an ideal call there should only ever be one mic live at any given moment.
If your computer audio quality is low, you can ask webex to call a landline, and you might be able to better contribute using a phone rather than your laptop, mobile or tablet.
Speak clearly and slowly, especially in international meetings where not everyone shares the same first language.
When you first speak, (especially if you intend to talk for a few minutes) you could begin by saying,
"Just before I get into the body of what I'd like to say, how loud and clear am I?"
Others can respond in the chat window with a number 1-10, where 1 is I can't hear much, and 10 is loud and clear.
If you get lots of scores below 5, consider trying to adjust your audio before proceeding, there is little point talking to 6 people for 5 minutes if they can't hear you.
At the start of the call, when you introduce yourself, consider getting feedback from the host or call facilitator on the quality of your audio. ("Welcome Fred, I'm hearing your voice 10/10 loud and clear, or Welcome Fred, I'm hearing your voice 3/10, not very clear and hard to understand... etc.)
For all of the reasons above, try to arrive 10 minutes early to get the technology working, otherwise it is likely you'll waste the first 10 or 15 minutes of your meeting. This clearly has a big impact when there are many others waiting for the meeting to begin.
If you have any other tips to make technology based meetings brilliant, please add them to this thread.