What does a professional meeting facilitator do?
A facilitator takes responsibility for how a group works together, so the group can concentrate on what it is working on. We clarify the outcomes you need, design the process to reach them, guide the session, and make sure decisions and actions are captured and shared afterwards. We stay neutral on content and own the process.
When is it worth bringing in a facilitator?
When the stakes are high, views differ, the group is large or senior, or the leader wants to take part rather than chair. Strategy days, board and executive sessions, team resets, stakeholder workshops and conferences are typical.
Do you facilitate in Singapore and across Asia?
Yes. ProMeet is part of Serious Outcomes, which is based in Singapore and the UK. Sean Blair leads our work in Singapore and Asia; Liam Isaac leads it in the UK and Europe. We facilitate in person across both regions, and online worldwide, with associates in Hong Kong, Korea, China, Germany, Finland and beyond.
Can you facilitate online and hybrid meetings?
Yes. We have run online and hybrid sessions with Zoom, Mural and Slido since 2020, including LEGO® Serious Play® online. Sean wrote the book on it, and Liam has trained hundreds of facilitators to work this way.
Do you always use LEGO® Serious Play®?
No. We are outcome driven and tool neutral. LEGO® Serious Play® is one of many methods we use, alongside ProMeet gridcards and wallcharts, Open Space, ORID focused conversation, Scales of Agreement, live polling and strategic illustration.
How far ahead should we get in touch?
As early as you can. For important sessions, preparation usually takes longer than the session itself: understanding the context, agreeing objectives and designing the process.
How does ProMeet relate to Serious Outcomes?
ProMeet is the meeting, workshop and conference facilitation practice of Serious Outcomes. When a leadership team needs longer-term work on strategy, leadership and culture as one system, Serious Outcomes leads it.