Professional facilitation · Singapore, the UK and EuropeMeetings. Workshops. Conferences. Facilitated for outcomes.

You don't want a meeting. You want an outcome. We design and facilitate the sessions where leadership teams decide, plan and commit, in the room or online.

The evidence

600experts in eight workshops for the UK National Infrastructure CommissionNearly 6,000 pieces of evidence captured
93%of participants wanted ProMeet in their own departmentIndependent evaluation, Department for Work and Pensions
100+assignments since 2000, from 7-person boards to 1,100-person events40 documented on this site, with named clients
2016Facilitation Impact Award winnerInternational Association of Facilitators

Trusted by leadership teams, boards and associations in more than 20 countries

  • Coca-Cola
  • Medtronic
  • IHG
  • DENSO
  • Lloyds Banking Group
  • Waitrose
  • Pernod Ricard
  • Nokia Siemens Networks
  • National Infrastructure Commission
  • ESCMID
  • IMEX
  • PCMA
  • MPI
  • Innovate UK
  • Department for Work and Pensions
  • Ministry of Justice
  • Department for Education
  • RIPE NCC
  • RSSB
  • University of the Arts London
  • World Animal Protection
  • FutureLearn
  • Fight for Sight
  • ISCA
  • UK Trade and Investment
  • Oliver Bonas
  • BHASVIC
  • American Society for Microbiology

The ProMeet method

Every effective meeting has four phases

The tools look simple. They focus everyone on the same thing at the same time, gather every view succinctly, and leave a record of ideas, decisions, actions and learning.

  1. Clarify objectives

    We turn agenda items into objectives that start with an active verb: create, plan, agree, decide.

  2. Design a process

    We plan a sequence of discussions, tasks and activities that meets each objective in a lively, engaging way.

  3. Clarify the actions

    Every meeting ends with clear, captured actions, so people can act and progress shared goals.

  4. Learn and grow

    A few minutes learning about working together builds trust, respect and better meetings next time.

The four phases, five principles and the tools behind them →

Recent work

In the room this year and last

Recent assignments led by Sean in Asia and Liam in the UK and Europe.

A Tokyo-based travel company: 240 people, one day, one honest conversation

A Tokyo-based travel companyLSP

240 people, one day, one honest conversation

About 240Leadership preparation, then a full day2026

Led by Sean Blair

A full-day LEGO® Serious Play® workshop for around 240 staff across every department, designed to help the company see itself as one system and choose the behaviours and ways of working that would make collaboration easier.

Read the full story →

English Schools Foundation, Hong KongLSP

One collaborative team across many campuses

30 to 40 peopleAwayday, leadership meeting and vice principals' workshop

Led by Liam Isaac

Liam designed and facilitated a senior management awayday, an executive team meeting and a workshop for vice principals from across ESF's schools, using LEGO® Serious Play® to build a shared vision of cross-campus collaboration.

Read the case study →

Forest Governance, Markets and Climate programme

A knowledge system for a global forest programme

12 to 24 peopleStaged process and a two-day workshop

Led by Liam Isaac

For a UK-government-funded programme on forest governance, a staged process defined the strategic objectives and framework of a knowledge management system, ending in a two-day co-design workshop. Paper frameworks, storytelling and 3D-printed counters replaced LEGO bricks, to suit the client.

Read the case study →

Teach First

School leaders and social innovators mapping what they want to change

Programme cohortsWorkshops and retreat sessions

Led by Liam Isaac

Liam has run workshops for Teach First's Headship Next programme, imagining the future of participants' schools and the interventions that tip culture in the right direction, and works with its Innovation Network of emerging social entrepreneurs, using systems thinking to map the problems they want to solve.

Read the case study →

Client stories

What changed because the meeting worked

Three of the assignments that built ProMeet. Each began with a clear outcome, not an agenda.

National Infrastructure Commission: 600 experts, 6,000 pieces of evidence

National Infrastructure Commission

600 experts, 6,000 pieces of evidence

600 people8 workshops over 5 months

Led by Sean Blair

Eight one-day evidence-gathering workshops for the UK's first National Infrastructure Assessment, each on a different theme: transport, digital, energy, water, flood risk and waste.

Read the full story →
University of the Arts London: A strategy 120 people still own years later

University of the Arts London

A strategy 120 people still own years later

8 to 120 people7 workshops over 4 months

Led by Sean Blair

Library and Learning Resources built its vision and three-year strategy with its leadership team, then involved all 120 staff in planning how to deliver it.

Read the full story →
BHASVIC: A high-performing team becomes a happy team

BHASVIC

A high-performing team becomes a happy team

7 people11 sessions over 6 months

Led by Sean Blair

The senior management team of one of England's top sixth form colleges learned to use ProMeet tools and dialogue to build trust, respect and support in their everyday meetings.

Read the full story →
Facilitation is one of those activities that too many people think they can do well. Some of those people should watch you at work: professional, firm, authoritative, gracious and focused on the outcome we wanted.
Jonathan Drori CBE, Chairman, Ravensbourne Board of Governors

Browse all case studies by format and theme →

Where we work

Based in Singapore and the UK. Working across Asia and Europe.

We have facilitated multinational, multilingual groups for years, including European and Japanese leaders in the same room. We speak slowly, design for mixed language levels, and make thinking visible so nobody depends on fluency alone.

Asia

Singapore, led by Sean Blair

Serious Outcomes Asia is based in Singapore. Recent work includes a 240-person workshop in Tokyo and a programme for 400 staff across Singapore, Europe and the USA.

Facilitation in Singapore and Asia →

SingaporeTokyoSeoulHangzhouHong Kong

UK and Europe

UK, led by Liam Isaac

Assignments across the UK and Europe since 2000, for boards, governments, universities, associations and global brands.

Facilitation in the UK and Europe →

LondonCopenhagenFrankfurtRomeTübingenHelsinki

Online and hybrid

Anywhere

Since 2020 we have designed online sessions with Zoom, Mural and Slido, including LEGO® Serious Play® online. Sean wrote the book on how to do it well.

ZoomMuralSlidoHybrid rooms

In our clients' words

Senior people, tough rooms

The European and Japanese leaders liked your facilitation style, inviting inquiry, without setting the expectation of a right / wrong answer.
Roberto VitaglianoDirector, European Human Resources, DENSO International Europe
You as facilitator did a great job in keeping us on track, stimulating beneficial exchange and avoiding or cutting short futile discussions. With your facilitation, we took great results home and surpassed all expectations.
Judith ZimmermannExecutive Director, ESCMID
Sean Blair is one of the finest program facilitators I've ever had the pleasure of working with. He is amazingly thoughtful in his approach and his preparation is impeccable.
Kelly PeacySenior Vice President, Education and Events, PCMA
He managed our egos with consummate skill and never sought to impose his own agenda.
Chris DisspainOn a two-day strategy session for William Grosvenor and Partners
Pro-Meet has stood the test of time. Our best meetings are ones that stick to Pro-Meet principles and use the Pro-Meet tools. Highly recommended. And that's from someone who started out as sceptic!
Jayne HilditchCorporate Services Director
Sean can walk the thin line of being a strong and connecting moderator without being the centre of the conference.
Mogens KirkebyPresident, International Sport and Culture Association

Who you will work with

Two senior facilitators, one in Asia and one in Europe

Every assignment is designed and led by Sean Blair or Liam Isaac, often both, with associates from our international network joining when the work needs them.

Sean Blair leading a workshop

Sean Blair

Founder

Leads work in Singapore and Asia

Sean founded ProMeet and has designed and facilitated strategic meetings, workshops and conferences since 2000. He is an IAF Certified Professional Facilitator, a Facilitation Impact Award winner and a LEGO® Serious Play® Master Trainer whose network has trained nearly 3,000 facilitators. He was the Design Council's first Design Director and has served on five boards.

Liam Isaac facilitating in front of a wall of notes

Liam Isaac

Director of Learning and Innovation

Leads work in the UK and Europe

Liam is a learning designer with 20 years' experience. He designs the workshops and programmes behind much of our client work, and has trained hundreds of SERIOUSWORK™ facilitators to use LEGO® Serious Play® for strategic and systems thinking. His background as an educator shapes how he designs: for capability that lasts, not just a good day. He is the author of Building Better Learning.

With associates in nine countries, from Germany and Finland to Hong Kong, South Africa and the Dominican Republic. About the team →

Questions

Common questions

Short, direct answers. They also help search engines and AI assistants describe us accurately.

What does a professional meeting facilitator do?

A facilitator takes responsibility for how a group works together, so the group can concentrate on what it is working on. We clarify the outcomes you need, design the process to reach them, guide the session, and make sure decisions and actions are captured and shared afterwards. We stay neutral on content and own the process.

When is it worth bringing in a facilitator?

When the stakes are high, views differ, the group is large or senior, or the leader wants to take part rather than chair. Strategy days, board and executive sessions, team resets, stakeholder workshops and conferences are typical.

Do you facilitate in Singapore and across Asia?

Yes. ProMeet is part of Serious Outcomes, which is based in Singapore and the UK. Sean Blair leads our work in Singapore and Asia; Liam Isaac leads it in the UK and Europe. We facilitate in person across both regions, and online worldwide, with associates in Hong Kong, Korea, China, Germany, Finland and beyond.

Can you facilitate online and hybrid meetings?

Yes. We have run online and hybrid sessions with Zoom, Mural and Slido since 2020, including LEGO® Serious Play® online. Sean wrote the book on it, and Liam has trained hundreds of facilitators to work this way.

Do you always use LEGO® Serious Play®?

No. We are outcome driven and tool neutral. LEGO® Serious Play® is one of many methods we use, alongside ProMeet gridcards and wallcharts, Open Space, ORID focused conversation, Scales of Agreement, live polling and strategic illustration.

How far ahead should we get in touch?

As early as you can. For important sessions, preparation usually takes longer than the session itself: understanding the context, agreeing objectives and designing the process.

How does ProMeet relate to Serious Outcomes?

ProMeet is the meeting, workshop and conference facilitation practice of Serious Outcomes. When a leadership team needs longer-term work on strategy, leadership and culture as one system, Serious Outcomes leads it.

You don't want a meeting. You want an outcome.

Tell us what you need to achieve. We will help you design the time together to get there, and reply within two working days.