Case study · Nokia Siemens Networks

Planning in physical and virtual rooms

Client
Nokia Siemens Networks
Sector
Telecoms
Format
Meetings
People
8
Duration
1 day
Led by
Sean Blair

The brief and what we did

A European working group and its design agency, with colleagues joining by video, created a persona-driven 12-month intranet development plan.

Results

  • Business objectives clarified
  • Customers segmented into personas
  • A 12-month plan with milestones, and 90-day individual plans

How we work

Every assignment starts with a conversation about what needs to happen because of the session. We agree the outcome, turn it into clear objectives, then design the process backwards from there, using the ProMeet method and whichever tools serve the outcome. Read more about meeting facilitation.

Ideas behind this work

Nokia Siemens Networks: Planning in physical and virtual rooms
The process they brought to the meeting was able to be adapted to fit our needs and the facilitation was both focussed and flexible.
Graham Honeywill, Head of Online Marketing and Tools, Nokia Siemens Networks

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